These are the terms and conditions of Grown Diamonds (MMDIA Pty Ltd). Your use of the Growndiamonds.com.au web site establishes your agreement with the terms and conditions outlined below, including any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.
We have endeavoured to accurately show the colours of the products/diamonds offered on this site. Nevertheless, because the colour you see is dependent on your computer screen, we cannot guarantee that the colour you see will be precise. The products also may appear larger or smaller than the actual size depending on your screen. Some videos and photographs have been enlarged to show detail.
MMDIA Pty Ltd, attempts to avoid errors in pricing and product information, but human error can happen. If a mistake does happen, we reserve the right to fix it, and in our sole discretion, to reject or stop any order placed for that item at the incorrect price. All prices listed on this site are in Australian dollars and exclusive of GST.
Our website stock is updated every 6-24 hours. Occasionally, there may be a diamond that you have chosen which may not be available as it may have been prior to the next stock update. In that event, MMDIA will offer you a stone of the same or better characteristics as the one you originally chose. If no similar stones are available, MMDIA will issue you a full refund.
After you have selected your diamond and provided shipping information, you will be directed to fill in your payment details, such as your credit card information or POLI. By entering your payment information and submitting your order, you authorise us and our third-party payment processors to charge the amount of the order to your selected payment method.
When you order a loose diamond, we ship it to you with the accompanying diamond certificate or Grading Report. These grading reports are created by high tech diamond laboratories and are expensive to replace. Any diamond that is returned, must have the accompanying grading report returned with it. If you do not include the diamond grading report with your return, you will be charged a replacement fee of AUD$250. This covers the shipping and insurance back and forth of the diamond to and from the laboratory as well as the cost of certification.
MMDIA Pty Ltd makes no representations or warranties about any other website you may access via our site. If there is a link to another website, such link does not institute an endorsement of that site or the products or services contained therein and is provided solely for your convenience.
In the case of any disputes between MMDIA Pty Ltd regarding your use of this site, such disagreements, shall be resolved according to the laws of Australia.
All communication including messages you send to us via email, letter, voice mail or other transmission relating to your use of this site shall be and remain MMDIA Pty Ltd property, and MMDIA Pty Ltd shall not be limited in any way in its use, promotional, commercial or otherwise. Nevertheless, MMDIA Pty Ltd will not use your full name in any such promotional use without your permission. You therefore agree that no such communication/messages will violate the rights of any third party or contain any or otherwise unlawful materials. MMDIA Pty Ltd saves certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such communication/message.
Except if specifically written, this website, its content or the information available on or through it is provided on an “as is” basis without warranties of any sort, either express or indirect, counting warranties of title or implied warranties of merchantability or fitness for a reason. You accept that you use this site at your own risk, that you accept full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and that MMDIA Pty Ltd and its affiliates shall not be liable for any damages including, indirect or consequential of any kind related to your use of this website. Exchanges and returns rights concerning such products are governed by terms provided elsewhere in this site and by applicable law. The operation of the website is done by a third-party entity.